Responsible Gaming

Fambet Casino is committed to supporting a safer gambling environment for adults in Australia. Gambling should be treated as entertainment, not as a way to make money, solve financial problems or escape difficult feelings. Responsible gaming means understanding that outcomes are uncertain, setting reasonable time and spending boundaries, and knowing when to take a break. If gambling is affecting you or someone close to you, support is available and seeking help early is a positive step.

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Gamble for entertainment

Casino games are games of chance. The result of each game is uncertain, and previous results do not make a future win more likely. There is no guaranteed way to win, and gambling should not be viewed as an investment, source of income or substitute for employment. You should only gamble with money you can afford to lose after allowing for essential expenses, savings and other financial responsibilities.

Never use money intended for rent, mortgage payments, bills, food, education, medical costs, debt repayments or other necessities. Before you play, decide how much money and time you are comfortable spending. Treat that amount as an entertainment expense rather than money that you expect to recover. A win should not lead you to increase your spending, and a loss should not lead you to chase the result.

Set a personal spending limit before starting a session.
Set a time limit and take regular breaks away from the screen.
Keep gambling money separate from essential household spending.
Do not chase losses or try to win money back quickly.
Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
Treat wins as part of entertainment rather than guaranteed income.
Do not borrow money, use credit or sell possessions to fund gambling.
Keep your account details private and do not allow another person to gamble through your account.

Your decisions may be affected by strong emotions, fatigue or alcohol. If you notice that you are playing for longer than planned, spending more than intended or feeling unable to stop, pause your activity. Moving away from the device and speaking with someone you trust can help you consider your choices without the pressure of an active session.

It is also useful to review your gambling regularly. Consider how much time and money you have spent, whether gambling fits within your budget and how you feel before, during and after playing. If gambling is causing worry, secrecy or conflict, treat these as reasons to stop and seek support rather than reasons to continue.

Tools to help you stay in control

Planning your gambling in advance can make it easier to maintain control. Depending on the features available through your account, you may be able to use responsible gaming tools such as deposit limits, loss limits, session reminders, time limits, reality checks or temporary account breaks. These tools are intended to support informed decisions and are most effective when used before gambling becomes difficult to manage.

Set limits before you play

Choose an amount that fits comfortably within your personal entertainment budget. A limit should be based on your income, expenses and other commitments. Do not change it while responding to a loss, a win or a strong emotional reaction. Once your limit has been reached, stop playing and review your choices later rather than continuing immediately.

Take regular breaks

A break can help you regain perspective and notice how gambling is affecting your time, money and wellbeing. Step away from the website, leave the device and do something unrelated to gambling. If you return to play, make a fresh decision based on your budget rather than automatically continuing a previous session.

Use a temporary break or self-exclusion

A temporary break may be appropriate if you want time away from gambling, are finding it difficult to stop or want to reassess your habits. Self-exclusion is a stronger measure for people who want to prevent themselves from accessing gambling services for a chosen period or longer. If you request a break or self-exclusion, follow the instructions provided and do not attempt to open another account or use someone else’s account.

Available responsible gaming features may include conditions about account access, promotional communications and the handling of any remaining funds. Review the information shown when using a tool so that you understand how it operates. If you cannot find the relevant option, use the customer support channel available through the website. Do not wait until gambling has caused financial, personal or emotional harm before asking for assistance.

Protect your account

Keep your login details secure and do not share them with other people. Do not allow anyone else to use your account, and do not use another person’s account. If you believe someone else has accessed your account, stop using it and follow the account security instructions available on the website.

Recognising signs of gambling harm

Gambling harm can develop gradually and may affect finances, relationships, work, study, health and emotional wellbeing. Some people gamble frequently, while others experience problems after occasional but high-value gambling. You do not need to wait for a crisis before seeking help. Early action can make it easier to protect your money, relationships and wellbeing.

Warning signs may include

Spending more time or money gambling than you planned.
Chasing losses or believing that a large win is needed to solve financial problems.
Borrowing money, using credit or selling possessions to gamble.
Hiding gambling activity, losses or account transactions from family or friends.
Feeling anxious, irritable, guilty or distressed when trying to stop.
Neglecting work, study, family, health or other responsibilities.
Gambling to escape loneliness, stress, sadness or other difficult feelings.
Returning to gambling soon after deciding to take a break.
Arguing with people close to you about gambling or money.
Having difficulty paying bills or meeting everyday financial commitments.
Thinking about gambling for much of the day or planning ways to obtain more money to gamble.
Feeling hopeless or having thoughts of self-harm because of gambling problems.

If any of these signs feel familiar, stop gambling and speak with someone you trust. A family member, friend, doctor, counsellor or gambling support service can help you understand what is happening and plan practical next steps. Asking for help is a responsible decision and does not require you to manage the situation alone.

If gambling has created financial pressure, do not try to recover losses through more gambling. Review your finances, protect access to essential funds and consider asking a trusted person to help you make a spending plan. Independent financial counselling may also be appropriate. Avoid making large financial decisions while distressed, and consider temporarily restricting access to payment methods used for gambling.

Friends and family may also notice changes before the person gambling recognises them. If you are concerned about someone, raise the subject calmly, focus on the effects rather than blame and encourage them to seek professional support. You can also seek advice for yourself, because gambling harm can affect the people around the account holder.

Support, age and personal responsibility

Gambling services are intended for adults who meet the applicable legal age requirements. Minors must not use gambling services. Parents and carers should take reasonable steps to prevent children from accessing gambling accounts, devices and payment methods. Keep login details secure, use device controls where appropriate and do not leave an active account accessible to others.

Fambet Casino does not encourage gambling beyond a player’s means. We may provide information and account tools intended to support safer gambling, but no tool can remove all risk or make gambling outcomes predictable. You remain responsible for making informed choices, monitoring your activity and requesting help when needed.

Our safer gambling approach

We provide responsible gaming information so players can make informed decisions.
We encourage players to establish time and spending boundaries before gambling.
We support the use of available limits, breaks and self-exclusion measures.
We expect account holders to keep their accounts secure and prevent access by minors.
We encourage early contact when gambling begins to feel difficult to control.
We aim to handle responsible gaming requests respectfully and in accordance with applicable requirements.

Players in Australia who are concerned about gambling can seek confidential assistance from an appropriate gambling support service, healthcare professional or financial counsellor. These services may provide information, counselling and practical guidance. You can also speak with someone you trust and ask them to help you take a break, review your spending or access professional support.

If you or someone else is in immediate danger, contact emergency services in Australia or attend the nearest emergency department. For urgent emotional distress or thoughts of self-harm, seek immediate crisis support from an appropriate Australian service. Gambling concerns can affect mental health, and urgent help should always be treated seriously.

If you would like to limit or stop your activity with Fambet Casino, use the responsible gaming options available through your account or contact the support channel shown on the website. Responsible gambling is an ongoing choice. Review your habits regularly, keep your entertainment budget separate from essential money and take action at the first sign of concern.